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Product Development Roadmap
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With ExpenseOnDemand, you’re not just choosing a platform — you’re partnering with a company that is actively shaping the future of expense management with these innovations.
Feature: AI Initiatives
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Challenge : Manual expense entry, mileage tracking, and compliance checks waste time, create errors, and increase compliance risks for finance teams.
Use/Example:
➤ Current AI (refined continuously)
• Smart Receipt Capture: Upload or snap receipts; AI extracts key details like amount, date, merchant, VAT, and category.
• Mileage Automation: AI-driven route optimisation calculates mileage with accuracy and fairness
➤ Next-Gen AI (in development): Policy compliance AI (auto-flagging non-compliant claims), predictive analytics (forecasting future spend), anomaly
➤ Current AI (refined continuously)
• Smart Receipt Capture: Upload or snap receipts; AI extracts key details like amount, date, merchant, VAT, and category.
• Mileage Automation: AI-driven route optimisation calculates mileage with accuracy and fairness
➤ Next-Gen AI (in development): Policy compliance AI (auto-flagging non-compliant claims), predictive analytics (forecasting future spend), anomaly
Outcomes & Benefits: Expenses are automatically captured, validated, and risk-checked, enabling faster reimbursements, reduced admin effort, proactive fraud prevention, stronger compliance, and deeper financial intelligence that turns expense data into a strategic asset.
Feature: Expense Management (EM) Evaluation Assistance
Challenge : Finance leaders are often faced with too many options and end up selecting expense tools that fail to scale or align with business processes.
Use/Example: ExpenseOnDemand partners with clients to map their requirements — approval chains, cost centres, reporting needs, integrations — directly against platform capabilities. Through guided evaluations, workshops, and tailored demos, clients see exactly how the platform solves their challenges.
Outcomes: Decision-makers gain clarity, confidence, and a direct understanding of fit before committing.
Benefit: Removes uncertainty, accelerates buying decisions, ensures scalability from day one, and positions ExpenseOnDemand as a trusted long-term solution rather than a short-term fix.
Feature: Billing
Challenge : Many providers lock clients into rigid billing models that inflate costs, create unused licenses, and erode trust.
Use/Example: ExpenseOnDemand uses a fair, transparent pricing model — billing only for active users and actual claims processed. No unused licenses, “all-user” charging, or hidden costs.
Outcomes: Finance teams pay solely for what they use, with costs scaling naturally alongside activity.
Benefit: Predictable budgeting, cost efficiency, reduced financial waste, and a billing model that grows with the business instead of penalising it.
Feature: Integrations with Merge & Other Systems
Challenge : Finance, HR, and accounting teams struggle when systems don’t talk to each other, leading to duplication, reconciliation errors, and a lack of visibility.
Use/Example:
• Merge Integrations: Connects seamlessly to HRIS, ERP, and payroll systems.
• Direct Integrations: Tight connections with NetSuite, Dynamics, QuickBooks, Xero, and more.
• Data Sync: Expenses, approvals, and reports flow across systems automatically, eliminating manual re-entry.
• Merge Integrations: Connects seamlessly to HRIS, ERP, and payroll systems.
• Direct Integrations: Tight connections with NetSuite, Dynamics, QuickBooks, Xero, and more.
• Data Sync: Expenses, approvals, and reports flow across systems automatically, eliminating manual re-entry.
Outcomes: A connected finance ecosystem with real-time visibility and streamlined workflows.
Benefit: Increased operational efficiency, reduced compliance risk, fewer errors, and one reliable source of truth for financial data.
Feature: White Glove Service (Implementation & Support)
Challenge : Expense management platforms often fail inexecution — complex rollouts, poor onboarding, and weak support undermine adoption and ROI.
Use/Example:
• Quick Implementation: Platform configured and deployed in days, not months, with tailored training and bespoke setup.
• Dedicated Support: A named account manager offers proactive communication, rapid response, and ongoing guidance.
• Continuous Partnership: Regular optimisation and success reviews ensure the platform evolves as client needs grow.
• Quick Implementation: Platform configured and deployed in days, not months, with tailored training and bespoke setup.
• Dedicated Support: A named account manager offers proactive communication, rapid response, and ongoing guidance.
• Continuous Partnership: Regular optimisation and success reviews ensure the platform evolves as client needs grow.
Outcomes: Smooth adoption, rapid time-to-value, and sustained long-term success with minimal disruption.
Benefit: High user satisfaction, reduced IT dependency, measurable ROI from day one, and a trusted partner invested in client growth.
Feature: Voice Activation
Internal/External Challenge Faced by Clients: Expense reporting is slow and inconvenient, especially for employees who are frequently on the move.
Use/Example: Employees use voice commands to input expenses while traveling or commuting, without needing to manually enter data.
Outcome: Expense reporting becomes faster and more convenient, increasing user adoption and reducing backlog.
Organisational Benefit: Speeds up reporting, enhances user experience, and minimizes time spent on administrative tasks.
Feature: Enhanced Audit Trail
Internal/External Challenge Faced by Clients: Audits are labor-intensive, costly, and rely heavily on manual documentation.
Use/Example: All changes to expense records and workflow activities are automatically logged and easily retrievable.
Outcome: Audit data is readily available and comprehensive, minimizing the effort and time needed for internal or external reviews.
Organisational Benefit: Simplifies and shortens audit processes, enhances transparency, supports regulatory compliance, and reduces audit-related costs.
Feature: AP Automation
Internal/External Challenge Faced by Clients: Accounts payable is often a paper-heavy, error-prone process that delays invoice processing and payment tracking.
Use/Example: Invoices are matched automatically at the line-item level to purchase orders, with automated approvals and payment workflows.
Outcome: Fewer errors and bottlenecks in the procurement-to-payment process, with more predictable and efficient operations.
Organisational Benefit: Improves processing speed and accuracy, enhances visibility into spend, and strengthens vendor relationships and budget control.
Feature: Asset Register (Part of AP Automation)
Internal/External Challenge Faced by Clients: Tracking company assets is difficult, leading to redundant purchases and poor policy enforcement.
Use/Example: Companies track assets like laptops with data on ownership and service contracts. When a request is made, our software checks entitlement, warranty status, and flags misuse - ensuring assets are managed smartly.
Outcome: Teams gain clear oversight of asset location, status, and usage, enabling smarter allocation and maintenance.
Organisational Benefit: Enables better asset lifecycle management, prevents unnecessary purchases, ensures policy adherence, and supports effective budgeting.
Feature: Travel Management Integration
Internal/External Challenge Faced by Clients: Managing travel expenses is fragmented, lacks oversight, and complicates policy compliance and cost control.
Use/Example: Travel bookings and expenses are synchronized across systems through integration with TMCs and travel engines.
Outcome: Travel activity is more transparent, manageable, and aligned with company policies, improving both user experience and cost control.
Organisational Benefit: Provides centralized control and visibility, simplifies expense reporting, improves policy compliance, and enables better rate negotiations.
