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Case Study
City St George's, University of London Case Study
Streamlining Expense Management Across Departments with ExpenseOnDemand
🧩The Challenge
City University faced critical inefficiencies in managing expenses across departments:
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Manual processes were slow, error-prone, and delayed reimbursements.
Employee satisfaction was impacted due to processing delays.
Finance teams struggled with limited visibility, making budgeting and reporting difficult.
💡The Solution
City University implemented ExpenseOnDemand to overhaul their expense management system:
Departments could manage expenses independently, with centralized visibility for finance.
The system enforced policy compliance by flagging only compliant claims for approval.
Real-time dashboards gave the finance team better resource allocation and spend control.
📈The Results
Automated workflows streamlined reporting and approvals.
⬇ 40% Reduction in manual processing time
→ Automation cut down manual entry and admin effort.
→ Automation cut down manual entry and admin effort.
⏱ 30% Faster approval turnaround
→ Expense claims processed quickly, improving employee satisfaction.
→ Expense claims processed quickly, improving employee satisfaction.
📊 Improved Budget Oversight
→ Real-time visibility enabled better budget control and more accurate financial reporting.
→ Real-time visibility enabled better budget control and more accurate financial reporting.
The transition to ExpenseOnDemand has been a game-changer for us. It’s streamlined our processes and provided our teams with the tools they need to work more efficiently, all while ensuring compliance. The platform’s ease of use has significantly improved our overall financial operations.
