By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
What's changed in our Terms of Service (V12) | ExpenseOnDemand
Terms of Service update

What's changed in our Terms of Service.

A summary of what's new or different in the latest version

V12 V13 (current)

Changed: Data protection liability now capped

Changed
Data protection & liability

V12 left data protection liability uncapped for both sides. V13 caps it at twice the charges paid in the preceding twelve months — worst-case breach exposure becomes a known number.

New: Monthly and Annual subscription types

New clause
Subscription terms

One fixed twelve-month term becomes Monthly and Annual plans, with matching notice periods. Late notice no longer vanishes — it carries the customer into the next term instead.

New: Contract formation clearly defined

New clause
Contract formation

V12 never specified when the contract actually formed. V13 fixes this at the moment card details are entered and the box is ticked, setting the Effective Date — version disputes close.

Changed: Minimum Monthly Commitment scope

Changed
Minimum Monthly Commitment

The 70% floor no longer waits for bad faith or missed notice. It now runs every month of every annual term, measured against the customer's highest billing month.

Changed: Wind-down process rebuilt

Changed
Wind-down & termination

Thirty days after term end to pull data, delete Claimants and unsubscribe. Miss it and billing continues — the reversal window and reinstatement fee are gone entirely.

Changed: Free trial removed

Changed
Trial access

The fifteen-day free trial goes. One day to look around, then a paid limited-user subscription to evaluate. A separate fifteen-day preview covers higher-tier features.

Read the full Terms of Service

Expense management built
for this generation

Expense management built for this generation

Book a demo

Highest Rated By Your Peers for