Service and Support

Support

The monthly subscription fee covers software licences, hosting charges, system maintenance and telephone helpdesk support for system administrators. All software upgrades are also included in this fee.

Managed Services

Outsourcing Expense Claim Management

Processing expense claims in-house is a time consuming task and may not be the most cost effective solution. The estimated average cost to process a claim in-house is £35, often more than the claim itself.

Expense On Demand offers a range of managed services to enable customers to outsource all or part of their claims process. These services are delivered by business process professionals who can deliver a tailored set of best practice services to save you time and money.

  • Receipt scanning
  • Receipt matching and validation
  • Payment file creation and delivery
  • Anomaly management

These service options are designed to reduce expense management costs and increase efficiency. Contact us for more information.

For more about our Extended Services why not download Services Case Study or contact us for a Web Based Demonstration and discussion about your outsourcing questions.